bj6017 Privacy Policy

Introduction

bj6017 ("we", "our", or "platform") is a trusted online casino and betting service provider in Bangladesh. We place the highest importance on the privacy of our users ("you" or "member"). This privacy policy describes what kind of personal information we collect, why we collect it, how we use it, and how we keep it secure.

By visiting our website bj6017.cam or using our services, you are accepting all the terms of this privacy policy. If you do not agree with any part of this policy, we ask that you refrain from using our services.

This policy should be read together with our Terms and Conditions and Responsible Gaming policy.

Information Collection

bj6017 collects information in two main ways — directly from you and automatically while you use our services.

2.1 Information You Provide Directly

Information you provide during registration, login, and transactions includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (for KYC verification)
• Payment account information — bKash, Nagad, Rocket, or Upay number
• Residential address
• Information you provide during support requests or when contacting us

2.2 Automatically Collected Information

Information collected automatically while you use our platform:

• IP address and device type
• Browser and operating system information
• Time, date, and duration of service use
• Pages visited and click patterns
• Transaction history and gaming activity
• Cookies and session data

2.3 Information Received from Third Parties

For the purpose of identity verification and fraud prevention, we may also collect certain information from legitimate third-party services. This collection of information is always conducted in compliance with applicable law.

Purpose of Information Use

bj6017 uses collected information for the following lawful purposes:

3.1 Account Management and Service Delivery

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Keeping records of gaming activity and winnings
• Managing bonuses and promotional offers

3.2 Security and Compliance

• Age verification — serving only those aged 21 or above
• Preventing fraud, money laundering, and abuse
• Completing the KYC (Know Your Customer) process
• Implementing responsible gaming policies

3.3 Communication and Support

• Providing support via live chat and email
• Sending important notifications related to your account
• Informing you about new bonuses and promotions (with your consent)

3.4 Service Improvement

• Analysing and improving the user experience
• Identifying and resolving technical issues
• Helping develop new games and features

Cookies and Tracking

bj6017 uses cookies and similar tracking technologies to improve its service quality and make the user experience smoother.

4.1 Types of Cookies

• Essential Cookies: Required for login sessions, security, and core functionality. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to analyse site performance and user behaviour.
• Marketing Cookies: Used to show you advertisements and offers based on your preferences.

4.2 Cookie Control

You can manage cookies through your browser settings. Please note that disabling essential cookies will prevent our services from functioning properly. To disable marketing cookies, please contact our support team.

Information Sharing

bj6017 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Limited information is shared with trusted partners for our payment processing, technology, hosting, and customer support services. These partners are required to use the information only for specified purposes, and we have strict agreements in place with them.

5.2 Legal Obligations

We may share necessary information with legal authorities on the basis of court orders, demands from government regulatory bodies, or legal requirements.

5.3 Fraud Prevention

Information may be shared with relevant authorities for the purpose of preventing and investigating fraud, money laundering, or criminal activity.

5.4 Business Transfers

In the event of a future merger, acquisition, or business restructuring, your information may be transferred to the relevant parties. In such cases, we will notify you in advance.

Information Retention

bj6017 retains your personal information for as long as it is necessary for legal, regulatory, or business purposes. Information for active accounts is retained for the entire duration the account remains active.

Even after an account is closed or deactivated, we may retain certain information for a specified period in accordance with government and regulatory requirements. Once the information is no longer needed, it is securely deleted or permanently anonymised.

Information Security

To ensure the security of your information, bj6017 has implemented industry-standard technical and organisational measures:

7.1 Technical Security Measures

• SSL/TLS encryption — all data transmissions are encrypted
• Industry-standard encryption for payment information
• Firewall and intrusion detection systems
• Regular security audits and testing
• Data stored in secure data centres

7.2 Organisational Security

• Only authorised staff can access personal information
• Regular data security training for staff
• A plan for rapid response in the event of a data breach

Complete security cannot be fully guaranteed on the internet. However, we always make every effort to protect your information.

Your Rights

bj6017 recognises the following rights regarding your personal information:

8.1 Right to Access Information

You may request a copy of the information we hold about you at any time. We will respond within 30 days of receiving such a request.

8.2 Right to Correction

If there is incorrect or incomplete information in your account, you may request that it be corrected. This can be done directly from your account settings or through our support team.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal and regulatory obligations.

8.4 Right to Object to Processing

You may withdraw your consent to receive marketing communications. You can contact us at any time to stop marketing emails.

8.5 Exercising Your Rights

To exercise any of the above rights, email us at [email protected] or contact our support team via 24/7 live chat.

Children's Privacy

bj6017's services are intended only for individuals aged 21 and above. We do not knowingly collect personal information from minors. If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated data.

If you believe a minor is using our platform, please contact us immediately at [email protected].

Third-Party Links

Our platform may occasionally reference third-party services, particularly payment providers such as bKash, Nagad, Rocket, and Upay. These services are governed by their own privacy policies, which are not under bj6017's control.

Please refer to the relevant service's privacy policy for information on how your data is handled on their platform after a payment is completed. bj6017 is not responsible for the data protection practices of third parties.

Policy Changes

bj6017 reserves the right to modify or update this privacy policy as needed. In the event of any significant changes, we will:

• Update the revised date on this page
• Send a notification to your registered email
• Provide reasonable notice before the changes take effect

Your continued use of our services after the changes take effect will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed about the latest policy.